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Case Study: How Alyssa Replaced Her Windshield

Alyssa noticed a crack in her windshield. She tried to recall how it got there, but couldn’t figure out when it happened. As she traced the tiny line with her finger, she realized that there was a small indentation as well, at the base of the crack.

Wanting to avoid a potential accident, she called Adam’s Glass AZ and set up an appointment. Here’s how it went.

The Call

Alyssa called Adam’s Glass AZ and reported that she had a crack in her windshield. She wasn’t sure how it got there, but it needed to be repaired. She didn’t know if her insurance would cover her glass.

We reassured her that we would take care of everything and took down her car and insurance details. After we called her insurance, we discovered that her glass was covered, with a $500 deductible. 

Alyssa asked us to come out and offer a free estimate.

Mobile Delivery

Our repair technician drove to Alyssa’s vehicle, located in her driveway, on the same day. The job was only estimated at $50, so Alyssa decided to pay out of pocket.

The repair took 20 minutes, and the service technician recommended that Alyssa wait 30 more minutes for the epoxy to dry before operating the vehicle.

Alyssa was relieved not to have to pay a fortune for her cracked glass. The repair was fast and painless, and was strong enough to last.

The Testimonial

“I was surprised they were available so fast,” said Alyssa in an online review after the job was completed. “From the time I made the call to the time my windshield was fixed, it was only a couple of hours. And it didn’t even cost nearly as much as I thought it would. I’m a fan!”

We reminded Alyssa that every job comes with a craftsmanship and service guarantee, but it looks like she’s already a satisfied customer. Not all jobs are completed in a couple hours, depending on travel distance to the job site, queue availability, and whether you require a small repair or larger replacement of your auto glass. We do always offer our best price, best service, and best all-around value for every job.

Summary

Reach out to us today to get a free estimate on your auto glass. We offer after-hours and same-day appointments when you need to get back on the road as soon as possible. We accept all types of insurance, and have an A rating with insurance companies – we even call them for you if you wish. Best of all, we offer mobile visits and can come to you to service your vehicle wherever you are throughout the state of Arizona.

Reach out to us today to get a free estimate on parts and labor for your next auto glass repair or replacement installation. We ensure that your car is safe and in good hands, with the auto glass experts. We care about your vehicle and your safety – it’s how we’ve earned the repeat business of tens of thousands of people over the past ten years.

Get a Free Estimate!
480-497-4651
csr@adamsglassaz.com